Your privacy matters to us. This Privacy Policy explains how vvjll collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Welcome to the vvjll Casino Privacy Policy. vvjll ("we," "us," "our," or "vvjll Casino") is committed to protecting the privacy and personal data of every Filipino player who accesses or uses the vvjll platform, including the website at https://vvjll.app and all associated services (collectively, the "Platform").
This Privacy Policy describes the types of personal information we collect from you, how we use and protect that information, with whom we may share it, and the rights you have with respect to your personal data. It applies to all users of the vvjll Platform, including registered account holders, visitors, and prospective players.
By registering an account, accessing the Platform, or otherwise providing your personal information to vvjll, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform immediately.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, vvjll Casino is the personal information controller responsible for your personal data collected through the Platform.
As the personal information controller, vvjll determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable data privacy laws and regulations.
If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Privacy Policy.
vvjll collects various categories of personal data in order to provide, maintain, and improve the Platform and its services. The categories of personal data we may collect include:
vvjll collects personal data through the following means:
vvjll processes your personal data for the following specific, legitimate purposes:
vvjll processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
vvjll does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
vvjll retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, vvjll will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for analytical and statistical purposes, as it can no longer be used to identify you.
vvjll takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
vvjll uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit the Platform.
You may control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform and your ability to access certain features. Strictly necessary cookies cannot be disabled as they are essential to the operation of the Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vvjll. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
| Your Right | What It Means |
|---|---|
| Right to Be Informed | You have the right to be informed of how your personal data is being collected and processed, including the purposes and legal basis for processing. |
| Right of Access | You have the right to request a copy of the personal data vvjll holds about you, along with information about how it is being used. |
| Right to Rectification | You have the right to request correction of any inaccurate or incomplete personal data we hold about you. |
| Right to Erasure | You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. |
| Right to Object | You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. |
| Right to Data Portability | You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. |
vvjll will respond to all verified data privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The vvjll Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gambling regulations and PAGCOR guidelines. vvjll does not knowingly collect personal data from individuals under the age of 21.
vvjll employs age verification procedures as part of its KYC process to prevent minors from accessing the Platform. All registered players are required to submit valid government-issued identification confirming that they are at least 21 years of age before their account is fully activated.
In certain circumstances, vvjll may transfer your personal data to recipients located outside the Philippines, for example where we use cloud hosting services or technology providers with infrastructure in other countries. Any such cross-border transfer of personal data will only be carried out where:
vvjll will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy when transferred internationally.
vvjll reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws and regulations, or the features and services offered on the Platform. The date of the most recent revision is indicated at the top of this page.
When we make material changes to this Privacy Policy, we will notify registered players by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address or mobile number. We encourage you to review this Privacy Policy periodically to stay informed about how vvjll protects your personal data.
Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by vvjll, please contact our Data Protection Officer (DPO). We are committed to addressing all data privacy inquiries promptly and transparently.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated. vvjll encourages you to contact us first so that we may address your concerns before escalating to the NPC.
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page or contact our support team. All responsible gaming requests are handled with strict confidentiality and care.
Six pillars that define our commitment to keeping every Filipino player's data safe and private.
Every piece of data you send to vvjll — from your GCash number to your login credentials — is protected by bank-grade 256-bit SSL encryption. Your information travels safely, every single time.
vvjll's Know Your Customer process verifies your identity and age before your account is fully activated. This protects both you and the platform from fraud, identity theft, and unauthorized access.
vvjll fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We process your personal data lawfully, fairly, and transparently — always within the bounds of Philippine law.
vvjll never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to deliver and improve the vvjll experience for Filipino players.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. vvjll makes it easy to exercise your rights — just reach out to our Data Protection Officer anytime.
In the unlikely event of a data breach, vvjll will notify the National Privacy Commission and affected players promptly, in full compliance with the Data Privacy Act's breach notification requirements.
Your data is safe with us. Join thousands of Filipino players from Manila to Mindanao who trust vvjll for secure, fair, and responsible online gaming. For players aged 21 and above only.